General Conditions of Sale - General Conditions of Use



Any sale contracted electronically with JBP CRÉATIONS on the site is subject to these general conditions of sale.
They are printable by following the instructions on the customer's Internet browser. The buyer declares to have read these general conditions of sale and accepts them before validating his order.

 For any further information, the customer can contact Customer Service by email to the following address:

The site is for consumers only. The purchase of product (s) by a professional for resale is prohibited.




Address: 18 rue Jean Mermoz - 33110 Le Bouscat
Share capital: 70,000 euros
Identification number: SIRET 532 710 183 00031
VAT: FR77532710183
Phone: +33 6 81 34 69 13
E-mail :

Juliette Bigot-Pallard



The buyer is informed of the essential characteristics of the good sold as well as its availability, the burden of proof falling on the seller in the event of a dispute, and this in accordance with Articles L. 111-1 and L.113-3 of the Code of the consumption.

The photographs of the articles are not contractual. They do not bind JBP CRÉATIONS to the buyer.

Products for sale on the site are available while stocks last. The buyer will be informed by e-mail as soon as possible of the possible unavailability of one or more products ordered. He can then keep the rest of his order or cancel it in full. In this case of unavailability, JBP CRÉATIONS undertakes to reimburse the sum concerned within a maximum period of 14 days, using the same means of payment as that used by the buyer for the initial transaction.



The prices of products sold on the site are displayed in euros and all taxes included (TTC), excluding any contribution to shipping and handling costs.

The price paid by the buyer is made up of the price including tax plus any shipping and handling costs.

The prices relate directly to an article and a reference. JBP CRÉATIONS reserves the right to modify prices at any time without notice. One-off offers affecting the price of products such as promotions are valid as long as they are accessible on the site. Their disappearance takes place by actualization. The products are therefore invoiced on the basis of the prices in effect at the time the order is placed.

Communication costs, particularly related to internet and telephone use, are the responsibility of the purchaser.



 The steps to order are as follows:

1- Access to the site

2- Selection of items (model, color, size, etc.)

3- Add to cart

4- Creation of the customer account

5- Confirmation of the order form and price information

6- Choice of delivery method

7- Acceptance of the General Conditions of Sale

8- Entering delivery instructions

9- Payment of the total price

10- Receipt of an order confirmation email

11- Receipt of an order shipping confirmation email

12- Receipt of the order.

If the consumer chooses payment by bank transfer, the company JBP CRÉATIONS will initiate the preparation of the order upon receipt of the total amount of the order on his account. Items will be reserved for a maximum of 10 days.

When establishing the account opening form, communicating his personal data, and validating the order, the customer undertakes to comply with these contractual conditions.

The company JBP CRÉATIONS reserves the right to refuse any order which would present in its eyes any form of risk, abnormal or abusive.



Customer Service is available to consumers for any question relating to the application of these General Conditions of Sale, or concerning the products sold on the site

You can reach Customer Service:

- By phone at 06 81 34 69 13

Monday to Friday 9:30 a.m. to 12:30 p.m. and 2:00 p.m. to 4:30 p.m.

- By email :



 Payment for the order can be made by:

- credit card (Visa, Mastercard, American Express),

- Paypal account,

- bank transfer

In accordance with the provisions of Article L 132-2 of the Monetary and Financial Code, the commitment to pay given by means of a payment card is irrevocable. By providing their bank card number and the above-mentioned information, the buyer authorizes JBP CRÉATIONS to debit their credit card for the total amount including tax of their order (delivery costs included).

The Site is subject to a security system. The secure payment solution adopted is that of the company paypal. Information relating to your order is subject to automated data processing for which the person responsible is paypal. The purpose of this automated data processing is to define a level of analysis of a transaction and to fight against credit card fraud.

The occurrence of an unpaid due to fraudulent use of a bank card will result in the registration of the contact details relating to your order associated with this unpaid within a payment incident file implemented by paypal. An irregular declaration or an anomaly may also be the subject of specific treatment.



 Orders within 24 hours, from Monday to Friday, excluding public holidays and vacations.

This period may exceptionally vary during periods of high activity (sales, end of year celebrations, etc.) or in the event of force majeure. The consumer will then be notified by e-mail.

The delivery address is freely chosen by the buyer. It can be done with a third party chosen by the latter.

Deliveries are made by COLISSIMO SUIVI, in France and abroad.

The shipping costs depend on the delivery address:

- Metropolitan France: € 8.90, free for purchases over € 150 including VAT

- European Union, Switzerland: 20 €

- Rest of the world: € 30.

Each delivery is deemed to have been made as soon as the product is made available to the buyer by the carrier. The status of the order is available on the site by logging into the customer account.

 In the event of force majeure, JBP CRÉATIONS discharges its obligation to deliver.



The buyer must ensure that the items delivered to him correspond to his order.

In the event that the items delivered do not conform in kind or in quality to the specifications indicated in the delivery note, the buyer must inform Customer Service by e-mail or telephone, and return the items according to the conditions provided for in Article 11.

In the event of a lack of conformity or a hidden defect in the articles, the legal guarantees provided for in Articles L.211-4 and following of the Consumer Code, and in Articles 1641 and following of the Civil Code, apply.



The consumer has a period of fourteen days to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception of return costs. This period starts from the day on which the consumer or a third party other than the carrier and designated by the consumer takes physical possession of the order.

The consumer informs the company JBP CRÉATIONS of his decision to withdraw, before the 14 days have expired, preferably by e-mail sent to

For this he can use the Withdrawal Form below or simply send an unambiguous statement setting out his decision to withdraw from the order.

Apart from legal guarantees, sale items are neither returned nor exchanged.


To the attention of ............................................. .. JBP CRÉATIONS, 18 rue Jean Mermoz, 33110 Le Bouscat - Tel: 06 81 34 69 13, Email:

I / we (*) hereby notify / notify you (*) of my / our (*) withdrawal from the contract for the sale of the property (*) / for the provision of services (*) below:

Ordered on (*) / received on (*):

Name of consumer (s):

Address of consumer (s):

Signature of consumer (s) (only if this form is notified on paper):


(*) Cross out the unnecessary mention.

Send this letter by registered letter with acknowledgment of receipt or by e-mail

JBP CRÉATIONS will acknowledge receipt of the withdrawal by e-mail as soon as possible.

In order for the withdrawal period to be respected, it is sufficient for the buyer to send his communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period.

The burden of proof concerning the exercise of the right of withdrawal lies with the consumer.

The consumer agrees to return the items within a maximum period of fourteen days of being informed of his decision to withdraw. Items must be returned in their original packaging, complete, labeled, new, unworn, unwashed, and under the conditions set out in Article 11.

The buyer will bear the direct costs of returning the goods.

The company JBP CRÉATIONS will reimburse after recovery of the items concerned, or until the consumer has provided proof of shipment of the goods (parcel deposit slip to the Post Office) within a maximum period of fourteen days from from the date of the first of these facts.

JBP CRÉATIONS will reimburse all payments received, including delivery costs (with the exception of additional costs resulting from the fact that the buyer has chosen, where applicable, a delivery method other than the less expensive delivery method. standard offered on

Reimbursement is made by the same means of payment as that used by the consumer for the initial transaction, unless the consumer expressly agrees for another means of payment without incurring any costs for the consumer.



The consumer has fourteen days from the date of delivery to make a return.

For any return, the invoice constitutes the only admissible proof of purchase.

In the event of lack of conformity or the exercise of the right of withdrawal or under the conditions set out above, the buyer may return the products he has ordered.

Any exchange or return must be the subject of an exchange or return request and contact with the brand is:


1 / from the "My account" section on the site


For that :

- Access your account using your e-mail address and password

- Open the "My orders" section

- The status of the order must be "delivered"

- Click on the order number concerned

- Check the item (s) you wish to return

- Indicate the reason for the return in the available field (optional)

- Validate by clicking on "GENERATE A RETURN"


JBP CREATIONS will then validate your return request as soon as possible.

A RETURN FORM to be printed and attached to the package will then be available in the "My returns" section.

2 / either by contacting Customer Service directly, which is at your disposal by email ( and by phone (06 81 34 69 13), to learn more about this procedure.

The returns must imperatively be sent by any means allowing the follow-up of this one.

Items must be returned in their original packaging, complete, labeled, new, unworn, unwashed and accompanied by the RETURN VOUCHER sent by JBP CRÉATIONS to the address indicated on the RETURN VOUCHER.

Items will be checked upon receipt. If a product does not meet the above conditions, it will not be refunded or exchanged.

If the return is the consequence of an error on the part of JBP CRÉATIONS, the shipping costs for returning the product will be fully covered by JBP CRÉATIONS. Otherwise, they will be the sole responsibility of the buyer.



JBP CRÉATIONS cannot be held responsible for non-performance of the contract due to force majeure, or the consumer or the unforeseeable and insurmountable fact of a third party to the contract.

JBP CRÉATIONS cannot be held responsible for any indirect damage resulting from the purchase of products on the site



The company OVH, host of the site, manages an electronic file which lists certain personal data relating to buyers. The data collected during the order is transmitted to the customer relations department, which uses them to improve its relationship with customers. This database has been declared in accordance with the requirements of the law relating to data processing, files and freedoms of 6 January 1978, amended by the law of 6 August 2004.

The buyer has an individual right of access, withdrawal and rectification provided for by law and may in this regard delete information concerning him which is no longer relevant, by making a written request to the company JBP CRÉATIONS, at the next address :


The society JBP CREATIONS - 18 rue Jean Mermoz - 33110 Le Bouscat

If the buyer no longer wishes to receive a promotional offer in his mailbox, he can unsubscribe by sending a message to



In accordance with the law of January 6, 1978 relating to computers, files and freedoms, people whose personal data has been collected have the right to access, verify, modify, rectify and delete those data. This right can be exercised by mail to the following address:

The society JBP CREATIONS - 18 rue Jean Mermoz - 33110 Le Bouscat

Or by e-mail to:



All texts, comments, works, illustrations and images reproduced on the Site are protected by copyright, trademark law, patent law and image rights, for all media and for the whole world. .

They are the full and entire property of JBP CREATIONS.

As such and in accordance with the provisions of the Intellectual Property Code, only use for private and non-commercial use, subject to different or even more restrictive provisions of the Intellectual Property Code, is authorized.

Any other use constitutes an infringement and is punishable under intellectual property rights without prior authorization from JBP CRÉATIONS.

Any total or partial reproduction of the Site catalog is strictly prohibited.



These general conditions of sale and the commercial relationship between JBP CRÉATIONS and the purchaser are governed by French law.

Any dispute relating to the commercial relationship between JBP CRÉATIONS and the buyer will be subject to the jurisdiction of the French courts.


Pas peu fiers de contribuer à notre petit niveau à présenver les océans grâce à nos dons en valeur de l'association.